Pamela Barnhill is the COO of MyKey Global Accommodations with US headquarters in Phoenix Arizona. MyKey provides software and services to all global accommodations, including alternative lodging, hotels, corporate housing and serviced apartments in the hospitality industry.
Ms. Barnhill has experience in C-level private and public company oversight and management, hotel operations, strategic acquisition, marketing, branding, technical integrations as well as creating/growing a new global technology company and sales team within a longstanding pre-existing parent company.
Prior to joining IHT, Pamela held executive positions at Motorola Semiconductor, Franchise Finance Corporation of America and PRTM Management Consulting. She has served as a board member for the Independent Lodging Industry Association (ILIA) since 2011 and California Lodging Industry Association since 2015.
Ms. Barnhill earned a Bachelor of Arts degree in economics and mathematics cum laude with honors from the University of Arizona in Tucson and a Masters of Business Administration from Carnegie Mellon University in Pittsburgh.
Outside of work, she enjoys yoga, hiking, cooking and spending time with her husband and two children and their respective hockey events.
Scott Brennan leads the hotel division vertical, including all elements of the end-to-end hotel business. His role is to grow Carlson Wagonllit Travel’s hotel business and ensure its clients, suppliers and travelers receive a differentiated value proposition.
Previously he served CWT as EVP and Head of Global Supplier Management. Former posts include Global Head of Partnershps for Rocketmiles, VP of Global Strategic Partnerships for Hilton Worldwide, and a variety of leadership roles at GE.
Scott Brodows has spent 20+ years as a leader in the travel technology and distribution space. As VP of Hotel Supply for Hopper, he assists the leading travel app company in revolutionizing the way people shop and book trips on their phone.
Prior to joining Hopper, Brodows spent 12 years at Sabre, most recently working COO of the newly acquired SynXis hotel reservations service provider business. He also held various operations and business development roles at Travel Tripper, TravelClick, Travelocity/lastminute.com and most recently at Intent Media.
Known for his strategic approach to maximizing shareholder value, Philip Ferri sits at the helm of Tnooz, the original independent voice in travel and hospitality technology, and has been a member of the Tnooz board of directors since its inception.
Prior to joining the online travel news network, Ferri served as chief financial officer for several companies, including: Phocuswright, LBF Travel, Inntopia, Alshamel Travel/Carlsonwagonlit Travel, Direct Travel, Travelation, Ernst & Young (London), and financial controller at American Express Travel Related Sercices.
His expertise spans consulting to startups and growth companies in multiple industries. He also boasts extensive mergers and acquisitions experience.
Michael Fisher is a 40 year hospitality veteran focused on travel and tourism and bringing international visitors to the United States. As president of Travelenergy, he is currently working with travel industry partners in developing and implementing global tourism sales and marketing strategies.
Prior to founding Travelenergy, Fisher served as President of Gullivers Travel Associates, one of the largest global travel organizations. Michael started in the family business, Allied Tours, and for over 30 years was a catalyst for major industry innovations that propelled Allied Tours to a leadership position, and became the largest tour operator selling travel to the United States from the global marketplace.
Caryl Helsel boasts 25 years of industry experience. Her executive roles include directing revenue management, distribution, sales and marketing, and IT teams at Heritage Hotels & Resorts, TravelClick, Kimpton Hotel & Restaurant Group, ARAMARK Parks & Destinations and Mandarin Oriental Hotel Group. She also served as cofounder and partner in consulting firm Inspire Resources.
Helsel co-authored two best-selling revenue management publications for HSMAI that serve as the foundation of its Certified Revenue Management Executive (CRME) certification program used by universities as the basis of their revenue management curriculum. She is a past president of HEDNA and was on the 2016 and 2017 Americas Board of HSMAI.
Professor Richie Karaburun has been successfully assisting in the growth and expansion of travel companies for the last 25 years, providing them with his immense knowledge of sales, marketing and business development. Karaburun joined NYU as Visiting Clinical Assistant Professor at Johnathan M. Tisch center for Hospitality and Tourism. He brings unprecedented experience and familiarity of diverse international, cultural and business practices to companies.
Prior posts include Managing Director at Roomer, Vice President of Global Supplier Relations at RADIUS, President at Gulliver’s Travel Associates (GTA) North America, and Vice President of Product Development and Contracting at American Tours International.
A well-known expert on travel industry distribution, travel technology, and digital presence, Flo Lugli was recently recognized as one of the most influential women in hospitality technology by Hospitality Financial and Technology Professionals (HFTP).
She also was recognized as one of the “Most Powerful Women” in Travel for seven years by Travel Agent magazine and listed among the Top 75 hotel executives and Top 10 technology experts by Lodging magazine.
As head of Navesink, Lugli helps businesses drive revenue growth and enhance profitability. Most recently, she served as the executive VP of marketing for Wyndham Hotel Group, and held executive roles with Travelport, Cendant Corp., and cheapcaribbean.com. Lugli is also Non-Executive Chair of the Global Hotel Alliance and has held many advisory and board of directors posts, including serving for two terms as president of HEDNA.
George Roukas is an expert in product management, technology and competitive strategy. Prior to co-founding Hudson Crossing in 2007, he served as Group VP of Product Management for Travelport, where he led the strategy, development and management for all products facing Galileo’s North American agency partners. Prior to Travelport, Roukas was VP of Product Management and Strategy for Cendant Travel Distribution Services’ Supplier Services group. He also worked for PhoCusWright as a consultant to several well-known travel companies, primarily in the area of web site usability for e-commerce.
Steven Rubin is an expert in Travel Revenue Innovation (TRI). He founded TRI to help hotels and travel companies identify new opportunities, improve risk tolerance, drive brand awareness, and anticipate consumer behavior to maximize revenue. Rubin’s previous positions include VP of Revenue at Denihan Hospitality, VP and General Manager at Travelzoo, Commercial Director at YOTEL, and Regional Director of Revenue and Distribution at Kimpton Hotels.
He is an active member of HSMAI and HEDNA, serves as co-chair for the HEDNA Metasearch working group, and was a primary author of HEDNA’s publication “Heavy Meta: How to optimize your presence on Metasearch.” Rubin is also an Adjunct Professor of Strategic Pricing and Revenue Management at New York University.
Pete Gibson, an executive leader with a solid record of success leveraging technology, improving operations and developing high-performing teams globally, earned a reputation during his 28-year career for realigning organizations to increase business profitability, improve value, grow revenue and drive down costs while improving overall operating efficiency.
He has managed resources for maximum revenue, growth and productivity in a diverse field of business environments including Fortune 100 companies, start-ups, franchisors and research and development and government organizations.
Gibson has led organizational change from multiple C-level posts, having directed six large technology organization turnarounds, improving overall company revenue by up to 31 percent and reducing costs as much as 30 percent.
He is known as an approachable and personable leader with a track record of strong employee retention. His business credo is, “Technology in business is as much about motivating employees for optimal performance as it is about creating innovative products that work.”
Gibson recently returned home after two years in China where he served as chief operating officer, chief information officer and chief technology officer for Bleum Inc., a Shanghai-based global business and information technology services outsourcing company, where he managed an 800-member team that provided mission-critical system development and operations for Fortune 250 organizations including Disney, Wal-Mart, Estee Lauder, Millennium Hedge Fund, Agilysis, Amada and Carl Zeiss among others.
In 2012, he was credited for returning Bleum to top-line annual revenue growth of 31 percent after three years of stagnation amid a complete turnover in the company’s global sales and marketing department. In light of his accomplishments, Bleum honored him for reinvigorating revenue growth while improving product quality and customer satisfaction.
Prior to joining Bleum, Gibson was chief information officer for BridgeStreet Worldwide, a global provider of furnished residences, where he was responsible for all aspects of the company’s information systems and revenue management. During his tenure, he established successful strategies for generating revenue, improving business reporting and leveraging technology for more than 400 properties representing more than 4,000 rooms globally.
He developed a technology strategy that collapsed six transactional systems and improved the supply chain that significantly reduced costs while boosting business information and e-commerce revenue. By improving business intelligence, Gibson was able to implement revenue management services that reduced operating expenses.
From 2005 to 2009, Gibson served Wyndham Worldwide as chief technology officer, overseeing a 500-member organization and deploying systems to elevate the team’s reputation within the organization. He was responsible for all aspects of Wyndham Hotel Group’s information technology organization including application development, technology operations and sellable technology for 12 brands with 7,000 franchised and managed hotels worldwide.
Gibson’s philosophy of treating information technology as a business producing sellable services proved profitable at Wyndham, generating $10 million in new annualized EBIT contributions.
Gibson spent the first 14 years of his career with the U.S. Navy, ultimately serving as a commander responsible for directing large research and development and technology organizations. He spearheaded cutting-edge technology programs including the Tomahawk cruise missile and unmanned aerial vehicles systems. He also was instrumental in developing the Navy’s overall surface land attack weapon system strategy.
Gibson is an engineer by trade, but his ability to successfully mobilize large, multifaceted organizations and diverse teams stems back to his education. He is a graduate of High Point University, High Point, N.C., where he received a bachelor’s degree in human relations. He currently serves Fortune 500 companies as a consultant, helping to improve information technology and business effectiveness, cloud strategies and data analytics.